Terms of Service

1. Acceptance of Terms

By accessing and using the services provided by Zinel Gifts, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. These terms may be updated periodically, and it is your responsibility to review them regularly. Your continued use of our services constitutes acceptance of any changes.

2. Use of Service

You agree to use Zinel Gifts' services only for lawful purposes and in accordance with these Terms. You are prohibited from using the service in any way that could damage, disable, overburden, or impair the service, or interfere with any other party's use and enjoyment of the service. You may not attempt to gain unauthorized access to any part of the service, other accounts, computer systems, or networks connected to the service.

3. Product Information and Pricing

We strive to provide accurate and up-to-date product information and pricing on our website. However, errors may occur, and we reserve the right to correct any inaccuracies or omissions, and to change or update information at any time without prior notice. In the event of an error in pricing, we reserve the right to cancel your order and refund the amount charged.

4. Ordering and Payment

By placing an order with Zinel Gifts, you are making an offer to purchase our products. We reserve the right to accept or decline any order at our discretion. Payment is required at the time of ordering, and we accept multiple payment methods including MTN Mobile Money, Orange Mobile Money, and credit cards. All transactions are processed in CFA Francs (XAF). Please note that our services are currently available only within Cameroon, with plans for future expansion.

5. Shipping and Delivery

We provide shipping and delivery services within Cameroon only. Shipping times and costs may vary depending on the delivery location and the shipping method selected at checkout. While we strive to deliver products within the estimated timeframe, unforeseen circumstances may cause delays. Zinel Gifts is not liable for any delays caused by shipping carriers, customs, or other factors beyond our control.

6. Returns and Refunds

We are committed to ensuring customer satisfaction. If you are not satisfied with your purchase, we accept returns of most items within 14 days of delivery, provided the items are unused and in their original condition. Custom or personalized items are non-returnable unless defective. Refunds will be processed to the original payment method within a reasonable time after we receive the returned items. Shipping costs are non-refundable.

7. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Zinel Gifts or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, display, sell, license, or otherwise exploit any content for any commercial purposes without our express written consent.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Zinel Gifts shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of, or inability to access or use, our services or any content therein.

9. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Cameroon, without regard to its conflict of law principles.

10. Changes to Terms

Zinel Gifts reserves the right to amend these Terms of Service at any time. Any changes will be posted on this page, and your continued use of our services after such changes have been posted constitutes your acceptance of the new terms.

Last updated: 04-09-2024